AI and privacy

#What the AI does in Compass

• Lead briefs and next best actions, with a Why? for each.
• Call summaries: objections, promises and suggested record updates.
• Drafts for WhatsApp and email in English, Hindi and Marathi.
• Daily reports and morning briefs, written from numbers Compass counts itself.
• Paste a chat: course, city and a note from a pasted conversation.
• Ask AI on any page.
• Check-ins for students who may need help, and introductions to employers.

#What the AI never sees

Every AI request goes through one gateway. Before anything leaves Compass, it replaces:

• names, with tokens like [Person 1];
• phone numbers and email addresses;
• ID numbers and internal record IDs.

The AI works with the tokens, so it can tell people apart without knowing who they are.

#Guard rails

• Drafts use only facts your institute approved in Settings → Knowledge, so fees and batch times are never made up.
• Numbers in reports and briefs are counted by Compass. The AI only writes the words, and a draft with a number that isn't in the counts is thrown away.
• Drafts that promise jobs or salaries are withheld.
• AI suggests; a person always decides and sends.

#Controls

• An administrator can switch AI on or off for the workspace in Settings → AI.
• Each workspace has an AI budget. When it's used up, AI pauses; everything else keeps working.
• Every AI call is logged with the model, the prompt version and the time taken.

#Which model?

Compass works with leading AI models through a single gateway. The model your workspace uses is shown in Settings → AI.